All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept Visa, Mastercard, American Express, Discover and Diners Club, plus Shop Pay, PayPal, Apple Pay and Google Pay. Eligible orders may also use Shop Pay Installments, subject to approval.

Orders are generally processed within 1–3 business days. For most in-stock products, estimated transit time is approximately 3–10 business days after shipment, since many safes and vault doors ship via freight carrier due to their size and weight.

Actual delivery times may vary depending on the product, manufacturer, destination, and carrier. See our Shipping Policy for full details.

Standard shipping is free on all orders to the contiguous 48 states and Washington, D.C. Any delivery-related charges are shown at checkout before you pay.

Here are the full details of our Shipping Policy.

Yes — we offer free shipping to the contiguous United States. See our Shipping Policy for details.

No — because of the size, weight, and freight requirements of our products, we currently ship only within the contiguous United States.

We currently ship to addresses within the contiguous United States. See our Shipping Policy for details, or contact us if you have questions about delivery to your location.

Products sold through Fortiva Safe are covered by the applicable manufacturer's warranty when provided by the manufacturer. Warranty length, coverage, and exclusions vary depending on the specific brand and product.

See our Warranty Policy for details, or contact us with questions about a specific product.

Yes. Eligible products may be returned within 30 days of delivery, provided they meet the conditions of our Return and Refund Policy.

A refund request can be submitted within 30 days of delivery.

Change-of-mind returns generally require the product to be unused, undamaged, and in its original packaging. Return shipping is generally the customer's responsibility, and a 25% restocking fee may apply.

See our Return and Refund Policy for full details and any exceptions.

Return shipping is generally the customer's responsibility. See our Return and Refund Policy for full details.